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Our Partner Feedback
Thank you for your time and your feedback is valueable to us!
Company Name
1. Service Satisfaction
How satisfied are you with the responsiveness of IMC’s team? *
Extremely satisfied
Satisfied
Dissatisfied
Extremely dissatisfied
2. Service Communication
How would you rate IMC’s communication during the order process (e.g., updates, clarity)? *
Excellent
Very good
Below average
Poor
3. Solving your Concern
How effectively does IMC address your concerns or resolve issues? *
Very effective
Effective
Ineffective
Very ineffective
4. Service Recommendation
How likely are you to recommend IMC to others? *
Extremely likely
Likely
Unlikely
Extremely unlikely
5. Service Rate
How would you rate the ease of working with IMC *
Excellent
Very good
Below average
Poor
1. Coconut Sugar Quality
How would you rate the quality of IMC’s coconut sugar? *
Exceptional quality
High quality
Below-average quality
Poor quality
2. Shipment
How consistent is the quality of IMC’s products across shipments? *
Very consistent
Consistent
Inconsistent
Very inconsistent
3. IMC's Packaging
How satisfied are you with the packaging of IMC’s products? *
Extremely satisfied
Satisfied
Dissatisfied
Extremely dissatisfied
4. Meeting the Expectation
How well does IMC’s product meet your specific industry needs? *
Exceeds expectations
Meets expectations
Falls short Significantly below expectations
5. IMC's Reliability on Delivery
How reliable is IMC in meeting your delivery deadlines? *
Always reliable
Usually reliable
Sometimes unreliable
Frequently unreliable
1. Importance of CSR and Sustainability
How important is IMC’s commitment to sustainability in your decision to work with us? *
Excellent
Very good
Below average
Poor
2. CSR and Sustainability Efforts
How would you rate IMC’s efforts to support local farming communities? *
Excellent
Very good
Below average
Poor
3. CSR & Sustainability Communciation
How well does IMC communicate its CSR initiatives to you as a customer? *
Very well
Well
Poorly
Very poorly
4. CSR & Sustainability Impact
How impactful do you believe IMC’s CSR initiatives are for the industry and communities? *
Extremely impactful
Very impactful
Somewhat impactful
Not impactful
5. Learn more about CSR & Sustainability Activities
Would you like IMC to provide more visibility into its sustainability and CSR activities? *
Absolutely
Yes
No
Absolutely not
Details if Needed
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